Hi to all,
I have a query regarding collection - how do you make sure they pay? Reading the earlier posts, some suggestions include: (1) constant follow-ups; (2) have a separate list of account receivables to follow-up; (3) charge storage fees; (4) sell the unclaimed items after the pre-defined period. Are there other measures we can take like a warning that the wages of staff will be deducted by the receivable amount if they deliberately fail to follow-up the receivables.
Thanks.
-blueknight-
almost same problem i have right now….. I have a lot of unclaimed items.
-fidz-
- as for your queries blueknight, i wonder what receivables you’re talking about? are these items released already,and not yet paid? or just clothes that are unclaimed?
those you enumerated are i guess my suggestions, so we’ll have to wait for others suggestions.
but isn’t it too drastic measure if you tell your staff unclaimed clothes shall be charged to them?
but if they released the items without payment, for that you really have to charge them..
Monette
In my shop, I request clients to make a 50% downpayment for all services @ P200 and above. If a client claims his/her laundry after 30 calendar days, I charge double the cost of services. If the items are unclaimed after 60 days, I dispose of them. All of these are clearly stated in the terms and conditions on my job orders and posted on a bulletin board at my shop. A week before the 30 and 60 day deadline, I would send SMS reminders to my clients. Under normal circumstances, they would claim the items in time. Hope this helps.